Sibling Discount Policy:

All enrolled siblings in our ongoing monthly classes qualify for a monthly discount. This discount, applied directly by our administrative team, is exclusive to Digital Home materials and does not cover physical materials for Musicians classes. Siblings are eligible for this discount whether or not they are enrolled in the same class.

Withdrawal Policy:

Your enrollment secures your spot in our classes. If you need to discontinue your enrollment for any reason, please notify us in writing or by submitting a Change in Enrollment form by the 25th of the month. This will prevent any charges from being incurred on the 1st of the following month. Should you choose to re-enroll later in the session, a $15 re-enrollment fee will be applied to your account.

If a child misses his/her Kindermusik class for three (3) consecutive weeks without verbal communication as to the reason for the absence, Learn Sing & Grow reserves the right to permanently cancel that child’s membership after the 3rd unexcused absence.

Absences & Make-up Classes:

To optimize the Kindermusik experience for all families, please notify us of any absences by logging into your iClassPro account and marking your child’s absence in advance. This helps us manage class sizes and allows other families to use their make-up tokens.

Make-Up Classes:

• Make-ups are unlimited while you are enrolled.

• You can schedule make-up classes up to two weeks in advance.

• Make-up tokens are forfeited upon enrollment cancellation and cannot be used towards a different session or to extend enrollment. While we try to accommodate requests for specific teachers, we cannot guarantee their availability.

Note: Families enrolled for a single-day Playdate class do not qualify for make-up opportunities or refunds.

Health & Wellness Guidelines:

We prioritize the health of all our participants and staff members. Please apply hand sanitizer, available at our sanitation stations, before & after each class. If your child has experienced a fever, loose stools, or a contagious cough within the last 24 hours, or if their runny nose is not clear, we ask that you keep them home. This helps us maintain a healthy environment for everyone. Remember, teething can also cause runny noses, so use your best judgment.

Should you need to miss a class due to illness, you can take advantage of our unlimited makeup class policy by scheduling a make-up class through our online Parent Portal. Thank you for your cooperation and understanding in keeping our musical community healthy and happy!

Non-enrolled Sibling Policy:

In our Foundations, Level 1, and Level 2 classes, we focus on fostering one-on-one interactions between parent and child. To preserve this quality, we ask that siblings who are not enrolled make alternative arrangements during class times. Exceptions are granted for infants who can remain quietly in a carrier. On special occasions, like school holidays, older siblings may attend if they can actively participate or observe quietly from the back or waiting area. This helps ensure a distraction-free environment for everyone's enjoyment and learning.

Cell Phone Etiquette:

We kindly ask parents and caregivers to set their cell phones to vibrate or turn them off during class. If you must take an emergency call, please step outside the classroom to ensure our musical atmosphere remains undisturbed. Thank you for helping us maintain a serene learning space for our little musicians!

Inclement Weather Policy:

Learn Sing & Grow independently determines cancellations due to inclement weather. Announcements will be made on our Facebook and Instagram accounts, and affected families will be notified directly.

Kindermusik classes canceled due to weather will not be rescheduled; instead, families will receive a makeup token to use at a later date.

Please note: While morning classes may be canceled, this does not necessarily affect our evening classes.

What to Wear:

Please wear comfortable clothing for class (both child & parent!). Shoes are not to be worn in the studio, please bring a pair of socks if your feet get cold easily. Personal items should be left in cubby holes. PLEASE LEAVE UNNECESSARY ARTICLES AT HOME. This facility's staff will not be responsible for ANY items that may be lost or stolen. Be sure your student's personal items are marked with their name.

Refund Policy:​​

Registration Fee: The registration fee is non-refundable and covers administrative costs and materials needed for enrollment.

Tuition: Tuition payments are non-refundable except in the event that a class is discontinued at the discretion of the studio owner. We do not offer refunds for missed classes, and tuition for missed classes cannot be transferred to subsequent months or different programs. For example, tuition paid for March cannot be applied to summer camp sessions.

Due to operational costs, NO REFUNDS, CREDITS OR TRANSFERS WILL BE ISSUED.

Our Promise of Inclusion:

At Learn Sing & Grow, we embrace diversity and are committed to fostering a welcoming environment for everyone. Our studio respects and values differences in race, gender, religion, sexual orientation, political views, abilities, nationality, and age. Join us in a safe and respectful space where every family can enjoy the benefits of music education.